Terms of Service

Last updated 28 August 2026

What this service is

Bizibooking lets a local business take bookings and capture enquiries through chat. If you are a customer messaging a business, these terms cover your use of that chat; your agreement about the appointment itself — prices, cancellations, refunds — is with the business, not with us.

Bookings

A booking made in chat is a request until the business confirms it. Availability shown reflects the business's stated opening hours and existing appointments, and can change. We are not liable for a business cancelling, rescheduling, or failing to honour an appointment.

Acceptable use

• Do not use the service unlawfully, or to harass a business or its staff.
• Do not attempt to disrupt it, or to access data that is not yours.
• Give accurate details — a wrong number means a confirmation you never receive.

Availability

We aim to keep the service running but do not guarantee uninterrupted availability. Messaging depends on third-party networks (WhatsApp, Instagram, Messenger, SMS) whose delivery we do not control.

Liability

The service is provided as-is. To the extent permitted by law we exclude liability for indirect or consequential loss, including missed appointments or lost business. Nothing here limits liability that cannot lawfully be limited.

Contact

Questions about these terms: hello@bizibooking.online.